PrivacyNotes
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App

Help & FAQ/Pricing & Pro

Do purchases carry over between the web, Google Play, and the App Store?

Ask your AI agent instead

Yes. Pro and storage attach to your account, not to a platform or store. Buy on the web and every app you sign into is Pro, including store builds; buy inside a store build and the web and desktop apps unlock the same way. Signing in is the restore, because the entitlement follows the account. A store build carries a Restore purchases button under Settings > Plan as well, which asks Apple or Google what you own and unlocks it again after a reinstall.

The one difference is who bills you. Web purchases run through Paddle and are managed in the app under Settings > Storage. Purchases made inside a store build (the App Store today, Google Play once that app ships) are billed by that store: recurring storage is cancelled in the store's subscription settings, and refunds follow the store's process. Either way it is the same account and the same Pro everywhere - including platforms that do not exist yet.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

What is free and what is Pro? How can a one-time payment fund a sync service forever? I bought Pro on one platform. Do I have it everywhere? Can my family share one account or one Pro purchase? Can I use PrivacyNotes at work, and is there a team plan?

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 92 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.