Help & FAQ/Import guides
UpNote writes a complete backup of your account to a folder on disk, free plan included. Zip that folder and everything moves: notes with their full formatting, notebooks, tags, pins, note links, images, and attachments.


Zip the whole folder, not just the Markdown folder inside it. Those markdown copies are a flattened rendering: underline, colors, highlights, collapsible sections, and text alignment are already gone from them. Your notes' full formatting lives in the data folder, and that is what we read. Drop a zip without it and we will say so rather than import the flattened copies.

The HTML export brings your formatting across in full. What no per-note export carries is library structure: notebooks, pins, and dates only live in the backup, so once you reach a computer, the backup route above completes the move. Markdown exports are accepted too, with the flattening they bring.
Your notebooks are rebuilt as real folders, nested as deep as UpNote nested them. A note that lived in several notebooks lands in the first one and carries the others as tags.
Pinned and Quick Access notes arrive as Pinned. Trashed notes land in the trash, templates import as notes tagged #template, links between notes become note-links, and every note keeps its original dates.
Formatting survives: checklists, tables, code blocks, math, underline, sub- and superscript, text alignment, and highlights. Collapsible sections become foldable callouts and keep their open or closed state. Text colors and highlight colors are both matched to the editor's own palette, so a yellow highlight stays yellow and a green one stays green. One honest limitation: version history (the revisions folder) does not come across, so each note imports as it stands.
A backup made before you ticked "Backup attachments" has no files in it, and the import preview will warn you that notes reference attachments the backup does not carry. If it does, cancel, turn the setting on in UpNote, click "Backup now" again, zip the fresh folder, and import that instead.
You get an answer in seconds instead of waiting for a reply. Your assistant reads all 60 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.
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