PrivacyNotes
English
System Català Čeština Deutsch English Español Français Italiano Nederlands Polski Português (BR) Português (PT) Svenska Türkçe العربية 한국어 日本語 繁體中文
App

Help & FAQ/Your data

Why did my file upload fail?

Ask your AI agent instead

The error names which ceiling you hit. Per file: 5 MB on Free, 50 MB on Pro, 100 MB with any storage add-on. In total: everything you sync must fit your account's storage (50 MB Free, 500 MB Pro, more with add-ons), so a full quota fails an upload even when the file itself is small. Any file type is accepted.

Check the storage bar in the Files view or under Settings > Storage, then pick the cheapest fix: free up space, upgrade, or shrink the file (phone photos are often multi-MB originals; a compressed JPEG is a fraction of the size). Uploads also need a connection: files do not queue while offline.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

Where is my data stored? Where on my disk does the app store my notes? Can I export my notes, or am I locked in? Can I print a note or save it as a PDF? What is the best way to back up my notes?

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 92 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.