PrivacyNotes
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Help & FAQ/Account & recovery

I forgot my PIN. Is my data gone?

Ask your AI agent instead

No. The PIN is a convenience lock against shoulder-surfing on your own device, not an encryption key. Your notes are encrypted with keys derived from your recovery phrase, and the phrase always grants full access without any PIN.

This is a deliberate design choice: tying encryption to a 4-digit PIN would mean a forgotten PIN destroys data. It never does here.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

I lost my recovery phrase. Can you recover my account? I sign in with Google, Apple, or GitHub. What if I lose access to that account? My recovery phrase leaked. What do I do? I lost a device. How do I protect my notes? How do I delete my account?

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 84 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center and its changelog.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help and https://privacynotes.app/changelog instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Reply in my language.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.