PrivacyNotes
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Help & FAQ/Security & privacy

What can PrivacyNotes see about my notes?

Ask your AI agent instead

Notes, titles, tags, and attachments are always encrypted, on your device and on the way to the server. Under self-custody, which every phrase sign-up starts with, no decryption key exists on our side. Signing up with Google, Apple, or GitHub asks where your key lives and starts on "Keep it simple & convenient", which stores your phrase on our server, encrypted under a key of ours. In that mode, our server can decrypt the phrase and therefore your notes. Settings > Account > Key custody shows your current mode and lets you switch.

What we can see is the information needed to run the service: how much encrypted storage you use, how many devices you have linked, and sync timestamps. If you use only your phrase and have not connected a Google, Apple, or GitHub account, we do not know your email address.

// Read the source

SECURITY.mdWhat the server sees VERIFY.mdTier 1: one minute, no tools

Our source and documentation are on GitHub, in English.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

Why does the App Store privacy label say my data is linked to me? Why a recovery phrase instead of a username and password? Is PrivacyNotes open source? How do I turn on two-factor authentication (2FA)? Can I connect more than one login to my account?

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 116 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.