Help & FAQ/Statistics & trackers
Your tracker values live inside your journal entries, which are encrypted on your device and stay encrypted when they sync. Your medication list and custom trackers live in your settings. They sync encrypted like your notes, but the copy this device keeps of them is not sealed yet, so your disk encryption and screen lock are what protect it there. Statistics, the Doctor PDF, the AI prompt and both downloads are computed on your device.
With self-custody, the server holds nothing that opens them. If you signed up with Google, Apple or GitHub and chose "Keep it simple & convenient", your phrase is stored on our server under a key of ours; Settings > Account > Key custody shows your mode and lets you switch. More in what PrivacyNotes can see.
Help & FAQ
Answers and step-by-step guides: security, sync, pricing, and switching from other apps.
You get an answer in seconds instead of waiting for a reply. Your assistant reads all 153 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation. Start here: https://privacynotes.app/llms-index.txt It lists every question with the page that answers it. Fetch the one or two that match mine. If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead. If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsHQ/PrivacyNotes.app instead. For what changed, or where something moved, fetch https://privacynotes.app/changelog.md. For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index. Rules: - Use only those pages. If they do not answer something, say so instead of guessing. - Never invent a feature, a menu path, a price, or a limit. - End your reply with the "Source:" URL from the page you used, exactly as written. - Answer in the same language as my question. - Never ask me for my recovery phrase, my PIN, or the contents of a note. If no question follows, ask me what I would like to know. My first question:
Never paste your recovery phrase, your PIN, or a note into an AI.