PrivacyNotes
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Help & FAQ/Your data

How do I restore a backup?

Ask your AI agent instead

Open Settings > Import & Export > Restore and pick the format you have. "Full backup (.zip)" takes the complete export: notes, journals, vault items, tasks, images, audio, and files. "Encrypted backup (.pnbackup, .pnbackupz)" takes either encrypted export. Your file is read and decrypted on your device, and restoring is free on every tier.

Everything arrives as new items and nothing you already have is overwritten, so restoring the same file twice leaves you with two copies of every note. Both encrypted formats open only in the account that created them, because they are encrypted with that account's phrase key, while a .zip restores into any vault (which backup to make).

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

Where is my data stored? Where on my disk does the app store my notes? Can I export my notes, or am I locked in? Can I print a note or save it as a PDF? What is the best way to back up my notes?

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 89 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.