My recovery phrase leaked. Do I lose Pro?
Ask your AI agent insteadPro stays with the account you bought it on, and your recovery phrase is the only key to that account. If the phrase leaks and you move to a new vault, Pro does not move with you, and nobody can move it by hand, us included. The app says this at sign-up and again before you sign out: the 12 words are the only way in.
If you bought Pro in the last 30 days, you can get a full refund and buy again on the new vault. Each refund costs us payment fees, so please keep it for a real leak. The steps to move your notes and close the old vault are in what to do when your phrase leaks. Keep the new phrase in a password manager, and type it nowhere else.
Help & FAQ
Answers and step-by-step guides: security, sync, pricing, and switching from other apps.
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Show AI prompt
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation. Start here: https://privacynotes.app/llms-index.txt It lists every question with the page that answers it. Fetch the one or two that match mine. If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead. If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead. For what changed, or where something moved, fetch https://privacynotes.app/changelog.md. For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index. Rules: - Use only those pages. If they do not answer something, say so instead of guessing. - Never invent a feature, a menu path, a price, or a limit. - End your reply with the "Source:" URL from the page you used, exactly as written. - Answer in the same language as my question. - Never ask me for my recovery phrase, my PIN, or the contents of a note. If no question follows, ask me what I would like to know. My first question:
Never paste your recovery phrase, your PIN, or a note into an AI.