PrivacyNotes

Help & FAQ/Security & privacy

How do I turn on two-factor authentication (2FA)?

Ask your AI agent instead

Turn on optional two-factor sign-in in Settings > Security > 2FA. Update PrivacyNotes on your other devices first. Scan the QR code with an authenticator app, or enter the setup key manually. Save the 2FA backup key outside PrivacyNotes, confirm the saved copy, then enter a current code to finish.

After setup, a new server session needs your phrase or a connected provider, followed by an authenticator code. Self-custody users still need their phrase to decrypt notes. Manage provider accounts in Settings > Account > Accounts; connecting one does not change key custody.

If you lose the authenticator, add the saved 2FA backup key to another authenticator app. Losing both means we cannot restore server access. Notes already unlocked on a device remain readable and exportable. Two-factor sign-in does not add encryption or protect an already unlocked device.

// Read the source

THREAT_MODEL.mdTwo-factor sign-in

Our source and documentation are on GitHub, in English.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

Still stuck? Ask your AI agent.

You get an answer in seconds instead of waiting for a reply. Your assistant reads all 95 answers and every import guide at once, so it can combine them, follow up on your question, and explain it in your own words. We never see any of it, because we do not run a chatbot.

  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.