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Help & FAQ/Sync & devices

What does "Device limit reached" mean?

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Free accounts sync on up to 2 devices, and this dialog appears when a third tries to register. Remove a device you no longer use directly in the dialog, or on an existing device under Settings > Account (how removal works). The slot frees immediately, and the removed device stays visible under "Recently removed" for 72 hours. Pro lifts the cap entirely.

Several browsers on one computer count as a single device: they are grouped using privacy-preserving hashes of coarse machine signals, computed on your device with a per-account secret. A major browser update, or a hardened browser like Brave or Tor that randomizes those signals, can land the same machine in a new slot. Remove the stale entry and carry on. You are never locked out.

Help & FAQ

Answers and step-by-step guides: security, sync, pricing, and switching from other apps.

// Related questions

How do I sign in on a second device? What exactly syncs across my devices, and what stays local? Does PrivacyNotes work offline? Can I stop a device from syncing without signing out? Can I stop the app from uploading files over mobile data?

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  1. Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini, or any other AI assistant.
  3. Ask your question, in your own language.
  4. Keep that chat open. Next time, ask straight away.
Show AI prompt 
Answer my questions about PrivacyNotes using only its help center, its changelog and its security documentation.

Start here: https://privacynotes.app/llms-index.txt
It lists every question with the page that answers it. Fetch the one or two that match mine.
If you can only make one request, fetch https://privacynotes.app/llms-full.txt instead.
If you cannot fetch a .txt or .md file, read https://privacynotes.app/help, https://privacynotes.app/changelog and https://github.com/LifetimeLabsDev/PrivacyNotes.app instead.

For what changed, or where something moved, fetch https://privacynotes.app/changelog.md.

For how the encryption works, what the server can read, or how to check any of it yourself, fetch https://privacynotes.app/docs/index.md and follow it to one of the documents it lists. That index is a router: cite the document, never the index.

Rules:
- Use only those pages. If they do not answer something, say so instead of guessing.
- Never invent a feature, a menu path, a price, or a limit.
- End your reply with the "Source:" URL from the page you used, exactly as written.
- Answer in the same language as my question.
- Never ask me for my recovery phrase, my PIN, or the contents of a note.

If no question follows, ask me what I would like to know.

My first question:

Never paste your recovery phrase, your PIN, or a note into an AI.