I lost my recovery phrase. Can you recover my account?

If you are still signed in on any device: yes, you can recover it yourself. Open Settings > Security > Your Phrase and save it to your password manager right now.

If you have no signed-in device and no phrase: no, and nobody can. Your phrase never reaches our servers, so there is nothing to reset and no support ticket that can help. This is not a policy we could bend - it is what end-to-end encryption means. Any service that can restore your encrypted data after a total loss is holding your keys.

The fix costs ten seconds: store the phrase in a password manager the day you create your account.