# I lost my 2FA codes. How do I get back in?

Add your 2FA backup key to any authenticator app, then enter the code it shows when PrivacyNotes asks for one. The backup key is the one you saved when you turned on 2FA, and it works every time you need it.

If you lost both your phone and the backup key, we do not reset 2FA, and our support cannot help with it. The notes already on your devices stay readable.

To keep them, go to Settings > Import & Export > Export on a device that still has them. Then create a new vault and import the export there.

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Source: https://privacynotes.app/help/lost-2fa